What Our Customers Say About Our Dealership in Indianapolis, IN
I love this place! Never actually thought that I would LOVE a car dealership but this one is awesome! I had an issue with my top rear tail-light and the mechanic figured out that it was an actual parts issue so it was covered under warranty still. They took the time to explain what had happened AND show me on the vehicle exactly what they needed to replace. I was sincerely impressed! The mechanic was genuine and answered any questions I had. Everything was handled promptly and thoroughly as well. My rental vehicle was also superb and the process for paperwork was smooth. When I returned to pick up my vehicle, this process was also painless AND the dealership had washed my car! I was literally so impressed by how easy all of this was. All staff members were easy to work with and prompt - no unnecessary up-selling whatsoever! This is probably the fourth time I've also used this dealership (for oil changes mainly) as it's the closet one to me. They have always been fantastic and I highly recommend their service team!
Helped us buy our new 2019 truck. Love the service every step of the way. Worth it. And the technicians there are soooooo helpful. Definitely trustworthy and helpful. Plus the one Jeff is soooooo cute.
Great got me back on the road
Great place to do buisness with went above and beyond for me couldnt have asked for a better experience would recommend them to everyone looking for great sevice in sales or the service department
Great place for all your automotive needs!! Eastgate CDJR appreciates your business!!
It's all about communication and understanding I'm not the only customer in the doors that day. Yes I'm busy yes I have other places to be and not my first choice of hang out spots but hey my car can't change it's own tires yet!! So be patient be kind it goes a long way!! Don't be afraid to call and ask for updates!! Give Eastgate a try and if you're not happy tell them they will correct any issue!
Great service John was excellent help
Everyone was nice and courteous. They were fair and upfront dealing with me. No hidden costs, worked the deal, we shook hands and said these are the numbers. Went in on Monday and the numbers didnt change. Offered a fair price on a extended warranty with no pressure to buy. Signed papers and left with a smile. This is the way to but a vehicle. I reccomend Eastgate Chrysler highly!
Cory, Matt and the entire sales staff are professional, knowledgeable and personable. Our purchase experience was hassle-free and easy.
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